Free
USD 0
- Every HelioPulse feature, with no limits
- Updates and new drivers
- Support by email
- Response as soon as we can, no guaranteed time
Everything is free. You only pay for speed.
HelioPulse has every feature at no cost. The priority plan only adds a faster answer when you need help.
Priority support
USD 5 / month
- First response in under 2 hours
- Requests from your HelioPulse marked as priority
- Linked to your system with a verified email
- Cancel any time, no commitment
Installers: included
The installer membership (USD 20 per year) includes priority support while it is active.
How it works
- Get the plan with your email.
- On your HelioPulse, open System › General › Priority support and link that email with the 6-digit code we send you.
- Ask for help from Support in HelioPulse: your request arrives as priority.
Answers assisted by AI. Some answers are prepared with an AI assistant and reviewed by the HelioPulse team. If your case needs a person, a person takes it.
Frequently asked questions
Can I cancel?
Yes, whenever you want. The plan stays active until the end of the paid month.
What counts as a response?
The first useful reply to your request, with concrete steps or questions to diagnose it. Solving it may take longer.
How many systems does it cover?
One HelioPulse system per plan. Installers can link up to 10.
Do I need to pay for anything else?
No. Every feature stays free; the plan only speeds up support.